Integra Telecom, Inc (“Integra”) is a facilities-based, integrated communications carrier, dedicated to providing a better choice for businesses in eleven western states. It owns and operates a best-in-class carrier network that differentiates itself by staffing locally based customer care, technical, and account management professionals whose goal is to provide high-level, personalized client services and satisfaction.
In contract to companies that simply resell services from the monopoly Regional Bell Operating Companies (RBOC), Integra Telecom owns and operates its own network offering local dial tone, domestic and international long distance, high-speed Internet and data services (including digital subscriber line or DSL), voice messaging, and numerous ancillary services designed to support the communication needs of businesses including business phone systems.
Integra values the company’s direct sales and agent partners equally and supports them with local management and care. All customers, regardless of sales channel, can count on the same quality of service when it comes to competitive pricing, attentive order fulfillment and responsive customer care. The company enjoys the highest customer loyalty and customer satisfaction ratings in the telecommunications industry.